FAQ
1. What are your opening hours?
Our customer support team is available Monday to Friday, 9:00 AM – 4:00 PM (GMT).
We’re closed on weekends and public holidays, but you can always reach us by email — we’ll reply as soon as possible once we’re back online.
2. How does the Evolen Sale work?
Our sale features selected Evolen products offered at special limited-time prices.
All discounted items are limited in stock and will not be restocked once sold out — when they’re gone, they’re gone.
3. Do you offer shipping within the UK and Ireland?
Yes — we ship across the United Kingdom and Ireland using trusted courier partners.
Estimated delivery times:
- Processing: 1–3 business days
- Shipping: 5–10 business days
Once your order ships, you’ll receive a tracking link via email.
4. Do you ship internationally?
Yes, we currently offer international shipping to selected countries.
For rates and availability, please contact our support team at info@evolen.com before placing your order.
5. What is your return policy during promotions or sales?
Because our sale items are limited in quantity, all purchases during promotions are final.
Please double-check your product details before placing your order.
6. How can I contact Evolen?
We’re here to help.
You can reach our support team via:
✉️ info@evolen.com
Our response time is usually within 24 hours (Monday–Friday).
7. Can I reserve an item?
To keep things fair, we don’t reserve or hold products.
All items are available on a first-come, first-served basis.
8. Are Evolen products high quality?
Absolutely. Every Evolen product is built with premium materials, modern engineering, and honest craftsmanship.
We test every item for durability, performance, and comfort — so you get reliability that lasts.